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Board of Directors
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The National Council of Higher Education Resources is led by a Board of Directors whose members are elected to serve two-year terms. Board member are also make up two committees: Government Relations Committee and Audit Committee.


Mary Heid is the Executive Director for Oklahoma College Assistant Program, and has worked for the Oklahoma State Regents for Higher Education for 25 years. She previously served on Mapping Your Future’s (MYF) Steering Committee and is past chair of MYF’s products and services team. ...Read More.


Ron Gambill 
is the Chairman and Chief Executive Officer of Educational Funding of the South, Inc. (Edsouth). Mr. Gambill has served as a Director on the Edsouth Board since 1988. Prior to joining Edsouth, he was Executive Director of the Tennessee Student Assistance Corporation (TSAC) for over 17 years and served as a financial aid director for Nashville State Technical Institute for over 11 years before his appointment to TSAC. ...Read More.


Eugene Hutchins, Gene Hutchins is Executive Director / Chief Executive Officer of the Kentucky Higher Education Assistance Authority / Kentucky Higher Education Student Loan Corporation. He previously served as Chief Financial Officer of the New Jersey Office of Student Assistance ...Read More.


James P. Bergeron, currently serves as President of the National Council of Higher Education Resources (NCHER), which represents a nationwide network of lenders, secondary markets, guaranty agencies, loan servicers, private collection agencies, schools, and others that assist students, borrowers, parents, and families access, manage, and pay for the costs of postsecondary education. ...Read More.

Angela Baier is Chief Executive Officer of CollegeInvest and College Assist. CollegeInvest administers Colorado’s 529 college savings program and College Assist is the state’s federal student loan guaranty agency. ...Read More.

David A. Feitz has served as Executive Director of Utah Higher Education Assistance Authority (UHEAA) and Associate Commissioner for Student Financial Aid for the Utah System of Higher Education since 2006. ...Read More.

Scott Giles is President and Chief Executive Officer at the Vermont Student Assistance Corporation (VSAC). Mr. Giles is an expert on federal student financial aid policy and has devoted his career to expanding access to education and training after high school students of all ages. From 2008-2009 he served as Chair of the Federal Advisory Committee on Student Financial Assistance. He currently serves on the boards of the National Council of Community and Education Partnerships, the National Council of Higher Education Resources, the Vermont Higher Education Council, and the Vermont Workforce Investment Board. He serves as Chair of the Vermont PreK-16 Council. ...Read More.

Randy Heesacker is President and CEO of the National Student Loan Program. He was one of the company’s first employees when it began in 1986 and previously served as Executive Vice President. In that capacity he supervised many aspects of the agency’s business operations and provided strategic direction for the company. He has 28 years of experience leading and directing guaranty agency operations. ...Read More.

Lynn Heineman has spent the past 20 years building long-term, client-centered business relationships within the education collections industry. As Senior Vice President of Sales & Marketing at Account Control Technology, Inc. (ACT), she aligns the efforts of the company’s sales, marketing and client service teams with collection operations in order to ensure all departments are continually improving service and results for clients. ...Read More.

Jan Hines, President and Chief Executive Officer of ECMC Group, is responsible for sales efforts, government affairs strategy and execution, financial literacy, student success and outreach programs. . ...Read More.

Levis Hughes is the current Chief Executive for the Florida agency; the Office of Student Financial Assistance, OSFA, within the Florida Department of Education in charge of the Federal loan portfolio as well as the nearly 30 State of Florida Scholarship and Grant programs. Levis has been with the agency in this role since 2008. ...Read More.

Robert Lavet Rob Lavet is responsible for managing all legal affairs, compliance and government relations for SoFi and its affiliate entities. He also has management responsibility for SoFi’s Internal Audit Group. ...Read More.

Wendy H. McAlister serves as President and Chief Executive Officer of College Foundation, Inc. Ms. McAlister graduated from North Carolina State University in 1984 with a baccalaureate degree in accounting. She is a licensed Certified Public Accountant and is a member of the American Institute of Certified Public Accountants and the North Carolina Association of Certified Public Accountants. ...Read More.

Terry L. Muilenburg is responsible for representing Strada Education Network's interests to the federal government, including the legislative and executive branches. She also works with other higher education access groups and student loan administrators in advancing policies that promote the college preparedness, access and success of students and families. ...Read More.

Michael Nemelka has 33 years of executive leadership experience in loan servicing and business development. As President and CEO of the New Mexico Educational Assistance Foundation and the New Mexico Student Loan Guarantee Corporation, he oversees the administration of all educational loan programs for the state of New Mexico. ...Read More.

James B. (Jimmy) Parker has worked with Panhandle-Plains for 14 years and currently serves as Executive Director of Panhandle-Plains Higher Education Authority (PPHEA) as well as Executive Director of Panhandle-Plains Student Finance Corporation (PPSFC) and President of Panhandle-Plains Management & Servicing Corporation (PPMSC). ...Read More.

William C. Shaffner serves as the Director of Business Development and Government Relations. He has supervisory responsibility for the Missouri Higher Education Loan Authority’s (MOHELA) school channel, private loan collections and private loan originations, e commerce, marketing, public relations, sales, external and government Relations. ...Read More.

Bruce Wagner serves as Chief Executive Officer of the Finance Authority of Maine (FAME), having been nominated by Governor Paul LePage and confirmed by a unanimous vote of the Maine Senate in February of 2014. ...Read More.

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