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2017 Knowledge Symposium
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November 6-8, 2017

Hotel Information

Sheraton Hotel Downtown
500 Canal Street
New Orleans, LA  70103 
(504) 525-2500

Room Rate
The NCHER group room rate is $179.00 per room, per night, single or double occupancy. The NCHER discounted rate will be available until the group reservation cut off date or the room block is full whichever comes first. Please make your hotel reservations as soon as possible.

Reservation Procedure
Attendees may telephone the Reservation Department by calling (504) 525-2500. Reference must be given to NCHER to assure the group rate. All reservations must be guaranteed for arrival with a major credit card and/or a first room night deposit.

Online Reservations 

Cut-Off Date
The hotel will accept reservations until the cut-off date of October 30, 2017. After that date all rooms remaining in the group block will be returned to the hotel's general inventory for sale to other groups and individuals.

Room Cancellation
A 24-hour cancellation notice is required to refund any deposits received except for persons with medical emergencies.

Check-In/Check-Out Times
Check-in time at the Sheraton is 3:00 p.m. Check-out time is 12:00 p.m.

Conference Fees

NCHER        Member    Non-Member
Early Bird    $825          $1175

Regular       $900          $1250

Early Bird Rate Ends Tuesday, October 3, 2017!

Payments: NCHER registration fees must be paid prior to attending the meeting. Should the registration fee remain unpaid 30 days after the meeting concludes a 2% per month late fee will assessed.



Monday, November 6, 2017

Registration Open
NCHER Board of Directors Meeting
Lunch (on your own)
Conference Welcome
Federal Update: U.S. Department of Education
Networking Break
Federal Update: U.S. Department of Treasury
State Update: New Efforts Impacting Federal and Private Student Loans
NCHER Collection Agency Caucus Meeting (Attendance is limited to caucus members only)
Reception Celebrating NCHER's 50th Anniversary

Tuesday, November 7, 2017

Registration and Exhibits Open
Continental Breakfast
Telephone Consumer Protection Act: New Survey Results on the Impact of Live Borrower Contact
Telephone Consumer Protection Act: Complying with the 2015 Omnibus Order and Other Efforts to Restrict Borrower Communications
Networking Break
Student Loan Servicing and Collections: How to Adequately Prepare for New Licensing Requirements
Preparing – and Surviving – An Audit with the CFBP
"Ask the Attorneys"
Networking Break
Room to Grow: Starting a New Parent, Graduate, or Refinancing Loan Program 
"To Be or Not To Be": A Federal Contractor or a Third Party Servicer
Time on Your Own

Wednesday, November 8, 2017

Registration and Exhibits Open
Continental Breakfast
President's Report and NCHER's Priorities for 2017-2018
Networking/"Hotel Check Out" Break
Consumer Finance Protection Bureau Update
New Approaches to Higher Education Financing: Friend, Foe, or Frenemy?
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