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Disaster Resources - 2005 Hurricanes
This section contains resource information that pertains to the hurricanes that hit the Gulf coast in the summer of 2005.

FFELP Resources
Materials with details on federal student loan programs, FFELP services and items impacting the FFEL Program.

General Reference
This section contains several charts and matrices and glossaries of acronyms and Spanish-language terms used in student financial assistance.

 AmeriCorps Online Payment System Presentation
The payment system will allow Segal AmeriCorps Education Award payments, Interest Accrual payments and Forbearance to be requested, submitted and processed online, both eliminating paperwork and reducing wait time for payment. 

 Borrower Contact Matrix - Part 668
Updated:05/07/2009

 Borrower Contact Matrix - Part 682
Updated: 05/07/2009 

 Glossary of Initials and Acronyms
Updated: 03/12/2012

 Spanish Glossary
English-Spanish glossary of terms relating to higher education and student financial aid.
Updated: 01/2012

Identity Theft Awareness Initiative
Each year, millions of Americans have their identity stolen. The Federal Trade Commission, the nation's consumer protection agency, in collaboration with the NCHER Debt Management Committee, wants you to have the information you need to protect yourself against identity theft.

Industry Best Practices
Through collaboration across the industry, documents identifying best practices have been developed to guide organizations in various functional areas. These best practices are solely intended as guidance that support processes from operational and business perspectives.

Interest and Special Allowance Rate Information
A comprehensive collection of information on interest rates, special allowance rates, and other rates related to student loans.

Military Resources
Helpful resources and information to ensure borrowers serving in the military receive their student loan benefits.

Other Non-Subregulatory Letter Guidance
Supplementary information about processes and decisions that affect the administration of the Federal Family Education Loan Program.

Policies and Questions Regarding 9-11 Attacks
Information regarding the tragedies in Washington, DC and New York. The FFELP community has prepared an overview of the assistance available to borrowers affected by the events of September 11, 2001 and general assistance that is available in repaying student loans.

Teacher Loan Cancellation Low Income Directory (Title I Eligible Schools)
To qualify for teacher loan forgiveness, borrowers must teach in a Title I eligible school. This link to the Federal Student Aid web site allows you to search the Teacher Cancellation Low Income Directory of public and private nonprofit elementary and secondary schools designated by the U.S. Department of Education as having a high concentration of students from low-income families.

 Topical Index
This index, prepared by the NCHER Regulations Committee, shows regulatory and statutory citations by topic.
Updated: 01/09/17

Total and Permanent Disability (TPD) Discharge
Contains information related to TPD Discharge.

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